Alex was amazingly supportive and understanding when assisting us. Great service
Carolann Smillie, 5 days ago
Source: Google Reviews
I use Peninsula on a regular basis and have done for the past 5 years. I normally speak to Vicky Kitney whom I have a great relationship with. She's very knowledgeable, comes back to me quickly, is very patient putting up with my endless questions and she talks through issues in terms that I understand which is essential to me. The additional support of supplying letters, guides and factsheets always ensures that I'm fully equipped and doing things in the correct way. Because we've built such a good relationship there's a feeling of trust and that is so important given the nature of the service. Would highly recommend.
Bev Flint, 5 days ago
Source: Google Reviews
Sabeekah was very helpful and answered my questions efficiently and in a professional manner. I was happy with the service received and my enquiry was dealt with fully.
Rachael Clark, 5 days ago
Source: Google Reviews
Kevin James helped advice and thoroughly explained documents
Alan Duncan, 5 days ago
Source: Google Reviews
Russ was a fantastic support.
Matthew Blanchard, 5 days ago
Source: Google Reviews
Christie Yam has been very professional and helpful with us. I highly recommend her
AD Cleaning Services Edinburgh Ltd, 6 days ago
Source: Google Reviews
Victoria Tewelde has been absolutely brilliant with her advice and support. Her guidance has been invaluable, and I couldn't recommend her enough! Thank you, Victoria, for all the help and expertise you've shared with me.
ana gomez, 6 days ago
Source: Google Reviews
Miles Dartford was extremely helpful with helping me put together paperwork as we are closing our business down. He guided me through everything and proof read everything ensuring it was all correct as we are having to make redundancies. He is extremely knowledgeable in his position.
Diane Cook, 6 days ago
Source: Google Reviews
Exactly what I wanted to hear! Great advise, friendly and patient advisor. Thank you Alfie for going the extra mile and confirming what we had spoken about via email, this will help me a great deal over the next few months.
Heather Pettifer, 6 days ago
Source: Google Reviews
We are long-time customers of Peninsula, and they have never failed to provide us with an excellent level of support. Alexander Bruce was of great help recently, advising on a challenging and long-running employment dispute. We highly recommend Alexander and Peninsula to other business owners.
Matthew Johnston, 7 days ago
Source: Google Reviews
Alexander Bruce provided us with excellent support in dealing with a difficult issue with one of our team members. He quickly understood the issue and was able to help us immediately which was important as we needed a timely response. He was very professional and guided us through the steps which we needed to take. He was also very understanding about the sensitive nature of the issue and dealt with us in a very personable way. We really appreciate the help and advice he gave us.
Trisha Duggan, 7 days ago
Source: Google Reviews
I have been liaising with Lorna Stafford over a period of a few months and have always found her to be very understanding and supportive. She is able to explain legal matters easily and clearly and is very adept at constructing reasonable responses to difficult matters.
Jane Booty, 7 days ago
Source: Google Reviews
Great service and understanding of our company needs from Lillianna.
Barry Nicholls, 7 days ago
Source: Google Reviews
Christie, is professional, concise and very helpful. Made the whole experience with Peninsula, easy to navigate. Thank you.
Ord Arms, 7 days ago
Source: Google Reviews
Alfie Hand was extremely helpful and quick to deal with all my questions.
Savannah Cantor, 7 days ago
Source: Google Reviews
Russell Prendergast was very helpful and understanding. With me being a new manager I wasn’t completely clued up with the ER helpdesk app and he guided me through it all with amazing knowledge, aswell as giving me the best advice for a very sensitive case I am dealing with. Amazing service Thankyou very much Russ!
Katy Stark, 7 days ago
Source: Google Reviews
Very informative.
Well presented.
Booked a document review.
hr @, 11 days ago
Source: Google Reviews
Great update - essential knowledge for small business.
Edward Webb, 11 days ago
Source: Google Reviews
Jenny Lawler was excellent with her advice and support, she always got back to me and was so understanding.
I would recommend Jenny anytime
Eddy Miller, 12 days ago
Source: Google Reviews
Today I spoke with Christiana Nnadi and Tristan Walker to start the onboarding process. They were both great and it was very informative. looking forward to our HR journey with Peninsula :)
Harry Whatley, 13 days ago
Source: Google Reviews
Tammy Graham
Tammy has been assisting me with a case regarding employment law over the past few months. She has been incredibly patient, guiding me through each step of the process and ensuring I understood everything. I’m pleased to say we achieved a positive outcome, and I truly feel her support was invaluable.
Having the consistency of working with one HR advisor made a huge difference, as I didn’t have to constantly repeat myself. I want to express my gratitude to Tammy for all her hard work and support.
Anonymous, 23 days ago
Source: Client testimonials
Pleasant experience.
Pleasant experience.
Helpful advisor, delivered clear advice. Easy to get in contact with, no lengthy waiting time on the phone.
Ziyad Salem, 2 months ago
Source: Google Reviews
Always so professional...
Always so professional and informative and aids with exactly what we need
Highly recommend and great to have this level of support in our small, independent business
Jessica Shaw, 2 months ago
Source: Feefo Reviews
Harry Speake
Informative and helpful, nothing too much trouble. Always willing to go above and beyond to help.
Anonymous, 2 months ago
Source: Feefo Reviews
I enquired about Peninsula's services...
I enquired about Peninsula's services when we had a problem with a member of staff. A rep visited me within 2 hours of initial contact, I was signed up with 24 hours, and they supported me hence with.
Janine Morley, 2 months ago
Source: Google Reviews
Dan Carder
Dan was and is hugely helpful and patient
we had a solution by the end of the day :)
Anonymous, 2 months ago
Source: Feefo Reviews
Tom Cowderoy and Katie Mears - see above
I dealt with two people mainly. Tom Cowderoy on the advice side and Katie Mears on the Face to Face side. In the end the way the case progressed didn't require us to use Face to Face on this occassion. However, throughout the process I found Tom and Katie, professional and efficient. They were easy to deal with and gave great advice
Anonymous, 2 months ago
Source: Feefo Reviews
Abbey
The service was excellent. The team member helping me was patient courteous and any questions I asked she either answered herself or when and asked someone else with a more specialist knowledge on the particular question I asked. I would not hesitate in recommending Peninsula I feel it's good value for money, whenever I spoken to anybody in any department, I've always found them to be incredibly helpful and knowledgeable
Anonymous, 2 months ago
Source: Feefo Reviews
Email response from Rehana Patel - thanks Rehana!
Our query was regarding how to convert annual leave and bank holiday entitlement from days to hours, then how to pro-rate it for a new starter who works, Wed, Thu, Fri and Sat (different hours on different days), plus how to treat the bank holiday entitlement given that they don't work a standard Mon-Fri. Rehana even added a calculation to the spreadsheet we had sent, which was really useful!
Anonymous, 2 months ago
Source: Feefo Reviews
Joshua Dempster
Telephone update with Josh, very reassuring, good to know that we as a company are doing things correctly.
Josh has been very helpful and a great support, guiding us through a tricky situation.
Anonymous, 2 months ago
Source: Feefo Reviews
Gaynor SiviterGreen
Gaynor was a brilliant representative for Peninsula. She was more than helpful and answered all our questions without hesitation. We look forward to our next meeting with her.
Anonymous, 2 months ago
Source: Feefo Reviews
Rosey Murphy
My query was a bit niche I thought but the call was very straightforward and the solution was perfect. It was a very seamless experience and my advisor was very efficient and friendly, taking time to tailor my policy to my needs.
Anonymous, 2 months ago
Source: Feefo Reviews
Abbey Vaughan - Senior HR Documentation Supervisor
Our handbook and contracts had not been updated for a few years.
The help and advice was first class, I felt out of my depth to update and amend things myself. I felt relived that I could give the job to a qualified person who sent everything back to me 7 days later. I was very happy with the service.
Anonymous, 2 months ago
Source: Feefo Reviews
Nicole was very helpful and provided me with clear options to choose from
sound advice, straight and to the point
Anonymous, 2 months ago
Source: Feefo Reviews
Jaz Uppal
5* Service. I dealt With Jaz who has been a super attentive case handler and provider valuable support to my firm.
Anonymous, 2 months ago
Source: Feefo Reviews
Abbie Vaughn
Peninsula is an absolute life line for me in my role, they keep me totally up to date with all the current changes and help me to make all the necessary changes in a really easy way!
Anonymous, 2 months ago
Source: Feefo Reviews
I have been using the service for many years
This is an excellent service.
I like that you can telephone/email or request on the portal them at any time and someone will get back to you.
No question is classed as to small or stupid. you will always be given the answer.
Anonymous, 3 months ago
Source: Feefo Reviews
Victoria
The 24 hour service is amazing. A problem came up at 6pm znd by 6am I'd engaged with an agent, and had a letter sent by 6am.
It meant that, although I didn't get much sleep I wasnt awake all night worrying.
Anonymous, 3 months ago
Source: Feefo Reviews
Kim was an outstanding adviser
Kim was an outstanding adviser. She was consistently helpful and her advice was reliably good. I would recommend Peninsula to anyone needing HR and Legal advice
Peter Campbell, 3 months ago
Source: Google Reviews
Priscilla. Delightfully helpful
My query has been handled by Priscilla from start to finish, I thought it was over but had to get in touch again today, I was relieved that Priscilla was available as it saved explaining everything again and saved someone else trawling through previous reports.
Priscilla was so helpful again, very quick to respond and find the way forward. Great, very helpful and I'm pretty sure I detected a sense of humour as well. 😀 thank you.
Anonymous, 3 months ago
Source: Feefo Reviews
Morag Thomson
I have had such positive expereinces with Peninsula, the staff are with you each step, and I did not have to speak to multiiple staff, I had the same member of staff assisting me throughout the journey, this was not an easy journey for me but I was totally supported and understood by the advisor. I have every confidence in my advisor and she was a huge asset to me.
I would highly recommend, I receiived a 5 star service!
Anonymous, 2 months ago
Source: Feefo Reviews
Javarea Imran
Excellent service overall. Advisor always available and if a continuing case the designated advisor always responds in good time. Follow up advice is also very good and the issuance of letter templates and policy explanations is invaluable.
Anonymous, 2 months ago
Source: Feefo Reviews
Tessa Reidhorst
The service I received was amazing as per usual.
Got everything I needed from the call and also a great follow up after the call.
Anonymous, 2 months ago
Source: Feefo Reviews
Annmarie Thomson.
Annmarie Thomson was so professional and helpful on all calls. I was very impressed with her level of knowledge and expertise.
Anonymous, 2 months ago
Source: Feefo Reviews
kieran cavanagh
Excellent advice from Kieran. Friendly and very helpful.
Anonymous, 2 months ago
Source: Feefo Reviews
Robyn Tyrrell and Sara Genley
Good advice received and prompt service
Anonymous, 2 months ago
Source: Feefo Reviews
Andrew King - Annual Health & Safety Inspection
Extremely helpful and informative. Friendly, professional manner.
Very thorough with the annual inspection. Gave me a quick refresher on how best to use and navigate the Business Safe online portal to keep up to date with tasks. Thank you.
Anonymous, 2 months ago
Source: Feefo Reviews
