0800 158 2313Speak to an expert 24/7

Care home HR can feel like a burden...

Ensuring residents receive the best care should be your number one priority as a care business owner.

Whilst you focus on providing the best service possible, it can be hard to find the time to manage your legal responsibilities. Especially when it comes to human resources (HR).

Even with the best staff, you may face several HR challenges when running a care home. These include:

Staff shortages, promoting vacancies, and widening your talent pool.

Maintaining employee relations.

Upholding employee retention rates.

Performing background checks on candidates.

Recruitment of overseas care workers and registered nurses.

 Complying with regulatory requirements.

That's why so many care providers outsource their HR to Peninsula. With our services, we take the hassle out of your HR, so you can make time to focus on what's important - providing the best care.

HR Services

  • Policies and documentation

    Policies that suit you – we’ll adapt our support around your industry.

  • Annual reviews

    Thorough reviews to check your policies, procedures, and processes are still compliant

  • 24-Hour HR advice

    Unlimited, round-the-clock guidance from experts who know your business.

  • Staff contracts

    Legally-watertight agreements between you and your workers, written by experts.

Create your HR policies for your nursing homes with our expert care consultants

Ensuring your legal compliance can feel like a minefield. And, as an employer, you're legally required to provide certain HR policies, documents and procedures.

This includes:

Employment contracts or a statement of main terms.

A Health & Safety policy.

Disciplinary and grievance procedures.

Without the right help, it might be difficult to draft the above correctly. But, if you choose to work with Peninsula, we can support you.

Our full documentation services include a team of employment law experts - all there to help you review your current policies and ensure they're up-to-date. And, if you already have an in-house HR team, we'll work with them to ensure your paperwork is legally watertight.

New Carer's Leave

Got an urgent HR crisis? Use our 24/7 advice line, available 365 days a year Everyone knows that sharing is caring. Which

Everyone knows that sharing is caring. Which is why Peninsula's on hand to help whenever you face an urgent HR crisis. Our advice line is open 24/7, 365 days a year.

So, whether you're recruiting workers from overseas, or preparing for a Care Quality Commission (CQC) inspection - we're available no matter the time or day. It's all part of your Peninsula package.

Meaning, whilst we provide solutions to your HR problems, you can focus on what you do best; putting your residents’ and customers' needs first.

a man wearing a mask being vaccinated by a female medical professional

Protect staff health and wellbeing with Peninsula's Employee Assistance Programme

Working in a care home can be extremely rewarding. But, it also means long hours, exhausting work, and dealing with difficult residents. All of which can have a detrimental impact on the mental health of your employees. At Peninsula, we're passionate about staff wellbeing and mental health support. That's why we provide an Employee Assistance Programme (EAP) as an optional extra to your HR package - helping your staff to overcome personal struggles and deliver their best every day. So, when your employees face problems in either their personal or working lives - we're here to support them. Our EAP service includes:

24/7 counselling.

In-person therapy; and Access to a suite of online tools.

Helping employers like you for 40 years

For over 40 years, thousands of business owners have chosen Peninsula for HR and Health & Safety support. Discover what they have to say.

  • A man in a shirt standing against a wall.
  • A smiling woman wearing glasses
  • testimonial smollan
  • The image shows a man standing next to a blue van.
  • The image shows a woman with brown hair.
  • Peninsula Group Limited - Peninsula client Rob Baillie smiling at the camera
  • testimonial starboard dining
  • A man in a shirt standing against a wall.
  • A smiling woman wearing glasses
  • testimonial smollan
  • The image shows a man standing next to a blue van.
  • The image shows a woman with brown hair.
  • Peninsula Group Limited - Peninsula client Rob Baillie smiling at the camera
  • testimonial starboard dining
  • A man in a shirt standing against a wall.
  • A smiling woman wearing glasses
  • testimonial smollan
  • The image shows a man standing next to a blue van.
  • The image shows a woman with brown hair.
  • Peninsula Group Limited - Peninsula client Rob Baillie smiling at the camera
  • testimonial starboard dining

“Peninsula helped us put all our policies in place and advised in areas to help us actually grow the business in a good way. It frees up more time, but also educates me to be a better leader and to make sure everything's done in a fair way”

Gareth, Managing Director

Caroo

  • Start-up
  • Tech

Related pages

  • Man in suit posing

    Blog

    Ask Gavin: I don't know what to do for my Health & Safety audit. Help!

    This caller had concerns about how to carry out a Health & Safety audit of their workplace. So they asked Gavin Scarr Hall, Peninsula’s Director of Health & Safety, for expert advice.

    Gavin Scarr-Hall - Director of Health & Safety at Peninsula
    Gavin Scarr HallDirector of Health and Safety
    • Health & Safety
  • person writing on note pad

    Blog

    Health & Safety Audit

    In this guide, we'll discuss what a Health & Safety audit is, the benefits of conducting one, and the process to follow.

    Peninsula Logo
    Peninsula TeamPeninsula Team
    • Health & Safety
  • Fatal incident on recycling site sees company fined £2m

    Blog

    What is the difference between a Health & Safety audit and inspection?

    In this guide, we'll discuss what inspections and audits are, why they should be conducted, and key differences between the two.

    Peninsula Logo
    Peninsula Team Peninsula Team
    • Health & Safety
Read more

Protect your teachers' health and wellbeing with Peninsula's Employee Assistance Programme

Working in education and watching your student progress can be extremely rewarding. But, it can also be a high-pressure environment. Whether a student is behaving aggressively, or you’re preparing for an OFSTED inspection, there’s a lot your staff have to handle. And, if they’re not supported, it can take a toll on their mental health.

Here at Peninsula, we understand the importance of your employees' wellbeing. And that's why we're proud to provide you with an Employee Assistance Programme (EAP) - offering support to your employees to help them overcome struggles - both personally and at work.

So, when your employees face problems in either their personal or working lives - we're here to support them. Our EAP service includes:

24/7 counselling.

In-person therapy.

Access to a suite of online tools.

It's how thousands of UK employers boost wellbeing, productivity, and attendance rates.

HR software for your small business

Lighten your workload with the UK’s favourite online Health & Safety and HR software. You’ll free up time with heaps of clever tools and features – it’s all part of your Peninsula service.

    • Manage staff absence online

      Accept, reject, and track holiday requests in a click.

    • Complete CPD-certified courses

      Boost your skills or train your team, whenever it suits you.

    • Track your team’s hours

      Staff can clock in and out, from home or at work.

    • Schedule shifts with ease

      Create, update, and share staff rotas remotely.

    • Sort your payroll

      Save time on staff payroll admin with our easy-to-use reporting tool.

    • Attract new customers

      Advertise your business with access to a thriving online marketplace.

    • Hire new staff

      Create job listings, store CVs, and securely manage applicants online.

    • Navigate sickness

      Record sick days, store fit notes, and easily arrange sickness cover.

    • Manage staff absence online

      Accept, reject, and track holiday requests in a click.

    • Complete CPD-certified courses

      Boost your skills or train your team, whenever it suits you.

    • Track your team’s hours

      Staff can clock in and out, from home or at work.

    • Schedule shifts with ease

      Create, update, and share staff rotas remotely.

    • Sort your payroll

      Save time on staff payroll admin with our easy-to-use reporting tool.

    • Attract new customers

      Advertise your business with access to a thriving online marketplace.

    • Hire new staff

      Create job listings, store CVs, and securely manage applicants online.

    • Navigate sickness

      Record sick days, store fit notes, and easily arrange sickness cover.

    • Manage staff absence online

      Accept, reject, and track holiday requests in a click.

    • Complete CPD-certified courses

      Boost your skills or train your team, whenever it suits you.

    • Track your team’s hours

      Staff can clock in and out, from home or at work.

    • Schedule shifts with ease

      Create, update, and share staff rotas remotely.

    • Sort your payroll

      Save time on staff payroll admin with our easy-to-use reporting tool.

    • Attract new customers

      Advertise your business with access to a thriving online marketplace.

    • Hire new staff

      Create job listings, store CVs, and securely manage applicants online.

    • Navigate sickness

      Record sick days, store fit notes, and easily arrange sickness cover.

Trustpilot

FAQs

Got a question? Check whether we’ve already answered it for you…

We know we're following due process

Anything I send out, I always run by adviser, Samantha. It meant, from a legal and HR perspective, we knew we were following due process

- Rob Baillie / Head of Operations at Cartwright Care

Feefo Customer Rating 4.8 out of 5

4.8/5

Independent Service Rating based on 1444 verified reviews.

FeeFo Logo
Read all reviews

Try Brainbox for free today

When AI meets 40 years of Peninsula expertise... you get instant, expert answers to your HR and health & safety questions

Ask a question nowSpeak to an expert 24/7

Sign up to our newsletter

Get the latest news & tips that matter most to your business in our monthly newsletter.