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From the first time we contacted Peninsula the support we received has been first rate, with guidance from a professional team that are knowledgeable and understanding. They are quick to respond via phone and email and the advice given has been invaluable, A special thanks to Musa Aftab in the face-to-face team, he allowed us to feel confident and looked after. They are delivering a 24/7 fantastic service, and we would happily recommend Peninsula to any business. Thank you from London Vet Clinic

Amanda Haynes, 15 days ago

Source: Google Reviews

Annmarie Thomson is an absolute delight to work with. She has consistently supported us through some sensitive employment matters and is always timely, concise, sympathetic and cuts through the "noise" to the critical issues around our enquiry. I cannot think of a better partner to us in ensuring we deliver on our commitments to our team and stakeholders and thank her for her kindness, patience & professionalism in delivering all of the above!

Andy Deluca, 15 days ago

Source: Google Reviews

Id just like to add a few words about Sophie this morning. I had two queries that Sophie answered instantly and also with explanations so she was clear i understand the reasoning behind her answers. A lovely, pleasant call and nothing appeared too much trouble. I hope i get Sophie in the future with futhuer queries.

Bow Tree, 15 days ago

Source: Google Reviews

I've been a customer of Peninsula for many years now and they always provide me with quick and practicable advice. Recently I was supported by Brynn Fraser and she quickly helped me to resolve an issue.

Chris Williams, 16 days ago

Source: Google Reviews

My thanks to Claire from Peninsula for her helpful, knowledgeable, comprehensive and consistent support. Claire has been responsive and available at all times whilst we needed guidance. Her knowledge on HR matters is considerable - I found this valuable and immensely helpful. I particularly appreciated Claire's quick responses to my queries. Thank you Claire

Jane Howard, 19 days ago

Source: Google Reviews

Working with Jack A was seamless. He was very informative, kept me updated throughout the process, and proactively handled things in the background, taking charge of the situation. I really appreciated his hard work and support and highly recommend him. Thank you!

Faye Mitchell, 19 days ago

Source: Google Reviews

I have finally made contact with someone at Peninsula named Lorna Stafford who understands our business and what we do for our clients, her advise has been a breath of fresh air and great at finding a way to help us achieve our objectives and resolve issues. Lorna is not only full of experience but is also sensitive to our business needs and provides the best advise possible.

Herbie Pool, 19 days ago

Source: Google Reviews

Jack Atkinson has supported me through what was for us a never ending challenging experience. He managed the situation with such a calm and positive attitude and went the extra mile to make sure I was comfortable and fully understood the process. Thank you Jack for being such a great support and for making the process so simple. Your communication skills have been superb.

Danielle Reagan, 19 days ago

Source: Google Reviews

Spoke to Lorna Stafford regarding an employee issue we were experiencing. The advice given was clear and concise and the turnaround for contacting me was excellent. Highly recommended!

Laura Farmer, 19 days ago

Source: Google Reviews

Olivers town worked with Shawn Pedley on some HR inquiries, and he was fantastic. His customer service was top-notch, and he handled everything quickly and professionally. Shawn was super reliable, always available to help, and made sure everything was taken care of. We really appreciated how amazing he was throughout the whole process. Thank you Shawn.

Oliver Kentish, 20 days ago

Source: Google Reviews

Sbeekah was very professional and quick to respond to my questions. Sbeekah also gave very good and clear advice on how to handle the situation in a professional and legal way. Thank you Sabeekah . A *****

Fiona Daniels, 20 days ago

Source: Google Reviews

First and foremost - A giant shoutout to Brynn, the superstar!

Peninsula are fantastic. From the beginning of an enquiry they are easy to contact, quick to respond, eager to assist and walk you through each and every step as needed. They are absolutely incredible.

Kez Mcindoe, 20 days ago

Source: Google Reviews

Jake was extremely helpful in identifying exactly what HR documents would need to be set up for my new company. He walked me through all the various documentation, listened carefully to what I was saying and took on board what was needed. Any questions I had were answered clearly, giving me all the information I needed and everything was followed up by email.

Susie Devonport, 21 days ago

Source: Google Reviews

Angela Watson from the Hight Risk Team , helped with managing a veery complex case . Angela responded in a timely manner to all correspondence and her guidance was very much appreciated

Jane Piggott-Smith, 22 days ago

Source: Client testimonials

Peninsula have always given us sound HR advice to assist us with HR matters a small company. The members of staff I have spoken to have always been knowledgeable, friendly and helpful, explaining processes and what next steps could be. Alfie Hand was exceptional today in assisting me with a HR matter and followed up with an email with additional ideas. I wouldn't hesitate to recommend their services.

Creative Kidz Childcare Ltd Shared, 22 days ago

Source: Google Reviews

swift service and great amendments to the document

Richmond Medical, 23 days ago

Source: Google Reviews

Once again a superb service from Peninsula. Victoria Tewelde was absolutely superb in helping us with a long term absence issue.

DR AB, 23 days ago

Source: Google Reviews

I received prompt advice from Alexander Bruce, both over the phone and via email, regarding my query. He is highly knowledgeable, incredibly patient as I worked to understand, and displays excellent manners.

Sweety Sharma, a month ago

Source: Google Reviews

Myles Dartford- Best Employment Law Consultant, very helpful, very quick responses and support with the documentation, doable and straight forward plans and recommendation, very flexible and friendly, uses human language and has a sense of humor when appropriate. Definitely deserves a bonus and a gold star.

Upminster Manager, a month ago

Source: Google Reviews

I wanted to take a moment to sincerely thank Dora Maculova for her outstanding support and guidance throughout my case. Her expertise, professionalism, and dedication have been invaluable, and I truly appreciate the effort she put into resolving everything efficiently.
Her clear communication and patience with me have made a potentially stressful situation much easier to manage. I’m grateful for the trust and confidence she’s instilled in me throughout this process.
Once again, thank you for all your hard work. Should I need legal assistance in the future, I will not hesitate to reach out to you.

Xiaobo Liu, a month ago

Source: Google Reviews

Spoke with Gary Mullen, he was very helpful and professional. Our conversation was followed up with an email for me to refer back. Thank you

Laura Holland, a month ago

Source: Google Reviews

Alex was amazingly supportive and understanding when assisting us. Great service

Carolann Smillie, a month ago

Source: Google Reviews

I use Peninsula on a regular basis and have done for the past 5 years. I normally speak to Vicky Kitney whom I have a great relationship with. She's very knowledgeable, comes back to me quickly, is very patient putting up with my endless questions and she talks through issues in terms that I understand which is essential to me. The additional support of supplying letters, guides and factsheets always ensures that I'm fully equipped and doing things in the correct way. Because we've built such a good relationship there's a feeling of trust and that is so important given the nature of the service. Would highly recommend.

Bev Flint, a month ago

Source: Google Reviews

Sabeekah was very helpful and answered my questions efficiently and in a professional manner. I was happy with the service received and my enquiry was dealt with fully.

Rachael Clark, a month ago

Source: Google Reviews

Kevin James helped advice and thoroughly explained documents

Alan Duncan, a month ago

Source: Google Reviews

Russ was a fantastic support.

Matthew Blanchard, a month ago

Source: Google Reviews

Christie Yam has been very professional and helpful with us. I highly recommend her

AD Cleaning Services Edinburgh Ltd, a month ago

Source: Google Reviews

Victoria Tewelde has been absolutely brilliant with her advice and support. Her guidance has been invaluable, and I couldn't recommend her enough! Thank you, Victoria, for all the help and expertise you've shared with me.

ana gomez, a month ago

Source: Google Reviews

Miles Dartford was extremely helpful with helping me put together paperwork as we are closing our business down. He guided me through everything and proof read everything ensuring it was all correct as we are having to make redundancies. He is extremely knowledgeable in his position.

Diane Cook, a month ago

Source: Google Reviews

Exactly what I wanted to hear! Great advise, friendly and patient advisor. Thank you Alfie for going the extra mile and confirming what we had spoken about via email, this will help me a great deal over the next few months.

Heather Pettifer, a month ago

Source: Google Reviews

We are long-time customers of Peninsula, and they have never failed to provide us with an excellent level of support. Alexander Bruce was of great help recently, advising on a challenging and long-running employment dispute. We highly recommend Alexander and Peninsula to other business owners.

Matthew Johnston, a month ago

Source: Google Reviews

Alexander Bruce provided us with excellent support in dealing with a difficult issue with one of our team members. He quickly understood the issue and was able to help us immediately which was important as we needed a timely response. He was very professional and guided us through the steps which we needed to take. He was also very understanding about the sensitive nature of the issue and dealt with us in a very personable way. We really appreciate the help and advice he gave us.

Trisha Duggan, a month ago

Source: Google Reviews

I have been liaising with Lorna Stafford over a period of a few months and have always found her to be very understanding and supportive. She is able to explain legal matters easily and clearly and is very adept at constructing reasonable responses to difficult matters.

Jane Booty, a month ago

Source: Google Reviews

Great service and understanding of our company needs from Lillianna.

Barry Nicholls, a month ago

Source: Google Reviews

Christie, is professional, concise and very helpful. Made the whole experience with Peninsula, easy to navigate. Thank you.

Ord Arms, a month ago

Source: Google Reviews

Alfie Hand was extremely helpful and quick to deal with all my questions.

Savannah Cantor, a month ago

Source: Google Reviews

Russell Prendergast was very helpful and understanding. With me being a new manager I wasn’t completely clued up with the ER helpdesk app and he guided me through it all with amazing knowledge, aswell as giving me the best advice for a very sensitive case I am dealing with. Amazing service Thankyou very much Russ!

Katy Stark, a month ago

Source: Google Reviews

Very informative.
Well presented.
Booked a document review.

hr @, a month ago

Source: Google Reviews

Great update - essential knowledge for small business.

Edward Webb, a month ago

Source: Google Reviews

Jenny Lawler was excellent with her advice and support, she always got back to me and was so understanding.
I would recommend Jenny anytime

Eddy Miller, a month ago

Source: Google Reviews

Today I spoke with Christiana Nnadi and Tristan Walker to start the onboarding process. They were both great and it was very informative. looking forward to our HR journey with Peninsula :)

Harry Whatley, a month ago

Source: Google Reviews

Tammy Graham

Tammy has been assisting me with a case regarding employment law over the past few months. She has been incredibly patient, guiding me through each step of the process and ensuring I understood everything. I’m pleased to say we achieved a positive outcome, and I truly feel her support was invaluable.

Having the consistency of working with one HR advisor made a huge difference, as I didn’t have to constantly repeat myself. I want to express my gratitude to Tammy for all her hard work and support.

Anonymous, a month ago

Source: Client testimonials

Pleasant experience.

Pleasant experience.

Helpful advisor, delivered clear advice. Easy to get in contact with, no lengthy waiting time on the phone.

Ziyad Salem, 2 months ago

Source: Google Reviews

Always so professional...

Always so professional and informative and aids with exactly what we need
Highly recommend and great to have this level of support in our small, independent business

Jessica Shaw, 3 months ago

Source: Feefo Reviews

Harry Speake

Informative and helpful, nothing too much trouble. Always willing to go above and beyond to help.

Anonymous, 3 months ago

Source: Feefo Reviews

I enquired about Peninsula's services...

I enquired about Peninsula's services when we had a problem with a member of staff. A rep visited me within 2 hours of initial contact, I was signed up with 24 hours, and they supported me hence with.

Janine Morley, 3 months ago

Source: Google Reviews

Dan Carder

Dan was and is hugely helpful and patient
we had a solution by the end of the day :)

Anonymous, 3 months ago

Source: Feefo Reviews

Tom Cowderoy and Katie Mears - see above

I dealt with two people mainly. Tom Cowderoy on the advice side and Katie Mears on the Face to Face side. In the end the way the case progressed didn't require us to use Face to Face on this occassion. However, throughout the process I found Tom and Katie, professional and efficient. They were easy to deal with and gave great advice

Anonymous, 3 months ago

Source: Feefo Reviews

Abbey

The service was excellent. The team member helping me was patient courteous and any questions I asked she either answered herself or when and asked someone else with a more specialist knowledge on the particular question I asked. I would not hesitate in recommending Peninsula I feel it's good value for money, whenever I spoken to anybody in any department, I've always found them to be incredibly helpful and knowledgeable

Anonymous, 3 months ago

Source: Feefo Reviews

Email response from Rehana Patel - thanks Rehana!

Our query was regarding how to convert annual leave and bank holiday entitlement from days to hours, then how to pro-rate it for a new starter who works, Wed, Thu, Fri and Sat (different hours on different days), plus how to treat the bank holiday entitlement given that they don't work a standard Mon-Fri. Rehana even added a calculation to the spreadsheet we had sent, which was really useful!

Anonymous, 3 months ago

Source: Feefo Reviews

Joshua Dempster

Telephone update with Josh, very reassuring, good to know that we as a company are doing things correctly.
Josh has been very helpful and a great support, guiding us through a tricky situation.

Anonymous, 3 months ago

Source: Feefo Reviews

Gaynor SiviterGreen

Gaynor was a brilliant representative for Peninsula. She was more than helpful and answered all our questions without hesitation. We look forward to our next meeting with her.

Anonymous, 3 months ago

Source: Feefo Reviews

Rosey Murphy

My query was a bit niche I thought but the call was very straightforward and the solution was perfect. It was a very seamless experience and my advisor was very efficient and friendly, taking time to tailor my policy to my needs.

Anonymous, 3 months ago

Source: Feefo Reviews

Abbey Vaughan - Senior HR Documentation Supervisor

Our handbook and contracts had not been updated for a few years.

The help and advice was first class, I felt out of my depth to update and amend things myself. I felt relived that I could give the job to a qualified person who sent everything back to me 7 days later. I was very happy with the service.

Anonymous, 3 months ago

Source: Feefo Reviews

Nicole was very helpful and provided me with clear options to choose from

sound advice, straight and to the point

Anonymous, 3 months ago

Source: Feefo Reviews

Jaz Uppal

5* Service. I dealt With Jaz who has been a super attentive case handler and provider valuable support to my firm.

Anonymous, 3 months ago

Source: Feefo Reviews

Abbie Vaughn

Peninsula is an absolute life line for me in my role, they keep me totally up to date with all the current changes and help me to make all the necessary changes in a really easy way!

Anonymous, 3 months ago

Source: Feefo Reviews

I have been using the service for many years

This is an excellent service.
I like that you can telephone/email or request on the portal them at any time and someone will get back to you.
No question is classed as to small or stupid. you will always be given the answer.

Anonymous, 4 months ago

Source: Feefo Reviews

Victoria

The 24 hour service is amazing. A problem came up at 6pm znd by 6am I'd engaged with an agent, and had a letter sent by 6am.
It meant that, although I didn't get much sleep I wasnt awake all night worrying.

Anonymous, 4 months ago

Source: Feefo Reviews

Kim was an outstanding adviser

Kim was an outstanding adviser. She was consistently helpful and her advice was reliably good. I would recommend Peninsula to anyone needing HR and Legal advice

Peter Campbell, 3 months ago

Source: Google Reviews

Priscilla. Delightfully helpful

My query has been handled by Priscilla from start to finish, I thought it was over but had to get in touch again today, I was relieved that Priscilla was available as it saved explaining everything again and saved someone else trawling through previous reports.
Priscilla was so helpful again, very quick to respond and find the way forward. Great, very helpful and I'm pretty sure I detected a sense of humour as well. 😀 thank you.

Anonymous, 3 months ago

Source: Feefo Reviews

Morag Thomson

I have had such positive expereinces with Peninsula, the staff are with you each step, and I did not have to speak to multiiple staff, I had the same member of staff assisting me throughout the journey, this was not an easy journey for me but I was totally supported and understood by the advisor. I have every confidence in my advisor and she was a huge asset to me.
I would highly recommend, I receiived a 5 star service!

Anonymous, 3 months ago

Source: Feefo Reviews

Javarea Imran

Excellent service overall. Advisor always available and if a continuing case the designated advisor always responds in good time. Follow up advice is also very good and the issuance of letter templates and policy explanations is invaluable.

Anonymous, 3 months ago

Source: Feefo Reviews

Tessa Reidhorst

The service I received was amazing as per usual.
Got everything I needed from the call and also a great follow up after the call.

Anonymous, 3 months ago

Source: Feefo Reviews

Annmarie Thomson.

Annmarie Thomson was so professional and helpful on all calls. I was very impressed with her level of knowledge and expertise.

Anonymous, 3 months ago

Source: Feefo Reviews

kieran cavanagh

Excellent advice from Kieran. Friendly and very helpful.

Anonymous, 3 months ago

Source: Feefo Reviews

Robyn Tyrrell and Sara Genley

Good advice received and prompt service

Anonymous, 3 months ago

Source: Feefo Reviews

Andrew King - Annual Health & Safety Inspection

Extremely helpful and informative. Friendly, professional manner.
Very thorough with the annual inspection. Gave me a quick refresher on how best to use and navigate the Business Safe online portal to keep up to date with tasks. Thank you.

Anonymous, 3 months ago

Source: Feefo Reviews