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Employee unfairly dismissed for Gross misconduct wins over £5k at tribunal
The catalyst for this case was an email received from a customer, asking to change an appointment. The claimant felt that the customer had previously been rude on the phone. They intended to forward an email about the change of appointment to a colleague along with the message, “Hi Karl, Can you change this… he’s a t**t so it doesn’t matter if you can’t.” By mistake, this was sent back to the customer instead.
Peninsula TeamPeninsula Team
- Dismissal
