'Exit interviews' are interviews carried out by an employer, or on behalf of an employer, with an employee who is departing the business.
There is significant value as an employer in holding exit interviews when a member of staff leaves. While no employer likes to lose good staff, it's obviously in an employer’s best interest to work out why an employee has decided to leave the business. This allows for future performance monitoring in this area and to see what improvements can be made.
There are many reasons why employees leave, including remuneration and benefits, career progression, family problems, travel difficulties, and so on. If an employer can find out the true reasons, it may be possible to retain staff by improving the terms of their contract or their working conditions.
Also, by holding an exit interview when an employee leaves, trends and themes may emerge which can help a business to learn lessons and put in place measures to minimise losing valued employees in the future.
In addition, exit interviews are an excellent method of uncovering and potentially resolving any unspoken grievances of the leaving employee which may have resulted in employment litigation in the future.
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