Working with Peninsula saved me over £30,000
Sales Consult
Lisa launched a sales and recruitment company, Sales Consult.
Having never employed staff before, Lisa wanted the confidence that she was doing everything she could to be an ethical employer.
It’s why, six months after starting her business, Lisa decided to outsource her HR. And after hearing recommendations from other small business owners, Lisa decided that Peninsula was the right choice.
As a first priority, Peninsula set up robust policies for Lisa’s new business – cementing them with staff contracts, and an employee handbook.
“Like most small business owners...
...I'm not an HR expert, and it’s too important to get wrong. I wanted to be a really ethical employer. It’s why I decided to sign up to Peninsula
Shortly afterwards, Lisa realised that one of her new employees was lying about doing their work.
Even worse, they were lying to clients too.
When Lisa tried to discuss this with the employee, they avoided confrontation by taking lengthy absences. They faked doctors’ notes to extend their absence for as long as six months.
Concerned about the impact this was having on her business, Lisa contacted Peninsula…
Peninsula’s HR consultant, Daniella, supported Lisa at every stage.
For example, when the employee claimed sickness, Daniella advised Lisa to carry out a formal return to work interview to help build a strong paper trail for the employee’s case.
And as Lisa had never managed this process before, she appreciated having expert advice and bespoke HR documentation to refer to – giving her confidence she was following best practice.
As Peninsula’s HR support is unlimited, Lisa didn’t need to worry about racking up expensive fees for legal advice. During this period, Lisa contacted her advice team over 200 times – which was all included in her affordable, fixed monthly fee.
Lisa’s monthly Peninsula fee was less than the cost of calling an employment law solicitor just once.
Since Lisa called often, she saved thousands of pounds on legal advice. Plus, unlike one-off advice from a solicitor, she received continuous support from an expert who genuinely understood the situation – and how Lisa wanted to deal with it.
If I just wanted to phone for some peace of mind, I could do that. My adviser empathized with me fantastically. She was more than just an adviser. She cared in how I felt, the outcome, what the next steps were. So whether it was the return to work process, the investigation, if I was unsure on what questions to ask, there would be documentation and advice to help me along the way with that. It was really apparent that she had experience and knew how to wrap her arms around me
Throughout it all, Lisa followed all the insured advice from Peninsula.
This meant that, when the employee later raised a fictitious claim against her, Lisa received unlimited tribunal support as part of her Peninsula package.
A Peninsula tribunal expert investigated the claim against Lisa and built a strong case to disprove the validity of the claim.
This meant that the employment tribunal was able to strike it out. This prevented Lisa from attending multiple sessions in court, saving her time, money, and stress.
With total tribunal cover included in Lisa’s existing package, she saved over £11,000 in legal fees. And with unlimited reassurance and guidance along the way, she felt thoroughly supported.
Along with documentation, in-person support, legal advice, and unlimited HR support, Lisa enjoyed services that would have costed over £40,000 without Peninsula.
This worked out as a saving of over £30,000 in total.
But for Lisa, the real value was in the emotional support, peace of mind, and confidence she gained from knowing she had Peninsula by her side.
In-person support
Peninsula’s Face2Face service meant Lisa could remove herself from the complex and upsetting disciplinary procedure.
Employee contracts
Instead of paying over £1,000 for professional staff paperwork, Lisa received unlimited HR documentation this within her affordable monthly package.
Tribunal cover
Lisa avoided costly solicitor fees with Peninsula’s tribunal cover. This saved her £11,000.
General HR management
Lisa freed up her time and around £25,000 by outsourcing her HR workload to Peninsula.
Peninsula’s services cost me around 25% of what it could have cost me otherwise. But it's about what that money couldn't buy. It was the confidence in the fact that I was doing the right thing. It ultimately allows you to have confidence in what you're doing, and feel like you have somebody walking by your side whilst you're doing it
Lisa is relieved that the stressful legal ordeal is behind her.
She can say with confidence that she acted fairly and ethically as an employer at all times.
After all the support and reassurance that Peninsula provided, Lisa felt compelled to help other small businesses protect themselves against risk.
Its why, 18 months on, Lisa now joins Peninsula herself - working with employers each day to guide and advise them. As she puts it, working with Peninsula was "life changing" for her.
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