Home
Case Studies
“Not being decisive would have bankrupted the company”
Cartwright Care
Cartwright Care owns two nursing homes. Rob, Head of Operations, oversaw the business’s first acquisition with Peninsula support.
When Rob bought out a new care home, he encountered severe issues with the staff.
From a lack of efficiency to non-compliant management, the new home had many deep-rooted problems.
Worst of all, it risked failing a CQC inspection. Rob informed the CQC, who agreed the home was performing badly – which meant the local authority refused to place patients into Cartwright Care.
He knew he needed to carry out the disciplinary process, fast.
Thankfully, Rob had access to Peninsula’s unlimited employment law advice…
With unlimited 24/7 access to advice, Rob had the confidence to act quickly and decisively - and navigate the disciplinary process with start-to-finish support:
If we’d gone through the process without Peninsula...
...we might have been more reserved, more cautious, and not achieved the dismissal at all
Throughout the dismissal process, Rob knew he was on the right side of employment law. That’s because he shared everything he was sending over to his workers with his adviser, Samantha.
From disciplinary letters to emails, Samantha checked everything Rob was sending to the workers. She provided feedback to protect Rob from tribunal risk.
I knew we were following due process
“Anything I was sending out or recording would always be run by Samantha before we went to the next stage. It meant, from a legal and HR perspective, we knew we were following due process.”
Without the previous managers, Rob could hire professional staff and introduce better processes. This meant Cartwright Care could remove its ‘inadequate’ CQC rating, admit patients, and provide them with high quality care.
As a result, Cartwright Care has since recovered and has nearly 80 percent occupancy – up from under 40 percent. Without Peninsula support, Rob doubts whether Cartwright Care would have survived.
And now, from redundancies to staff sickness, Rob can always make risk-free decisions – with unlimited support from Peninsula advisors.
Here at Peninsula, we have years of experience supporting businesses in the care sector with their legal and HR compliance - and we're waiting to help yours. Contact us today for more information.
If we’d gone through the process without Peninsula, we might have been more reserved, more cautious, and not achieved the dismissal at all. Had we kept those people, would we have ever recovered? As we’d invested so much and so early on into a new business, not being decisive would have bankrupted the company
When AI meets 40 years of Peninsula expertise... you get instant, expert answers to your HR and health & safety questions
Tens of thousands of business owners reduce risk and worry with Peninsula support. Discover their stories below…
Human resources
Empower Youth Zones
Adam is CEO at Empower Youth Zones, a youth charity in Manchester. He explains how Peninsula refreshed his Health & Safety and HR processes, saving his charity time and money.
Human resources
Thistle Help
Laura is Director at Thistle Help – a retailer that sells mobility equipment. When she experienced issues with a new employee, she turned to Peninsula for support…
Human resources
Pro Touch SA CIC
Ash is CEO at Pro Touch SA CIC, a youth sporting academy organisation. He explains how Peninsula helps him secure essential funding...
Human resources
Solihull Vehicle Service Centre Ltd
Elaine and her husband founded Solihull Vehicle Service Centre in 2006. They run two garages, and offer car repairs, MOTs, and vehicle servicing.
Human resources
Tania Brown Ltd
As a CQC Registered Manager, Janette is responsible for making sure her staff deliver care to strict care standards. Here's how Peninsula helps her do that.
Human resources
Advantage Smollan
Nelli is HR manager at Advantage Smollan, a global marketing agency. Faced with a costly tribunal claim from an ex-employee, Nelli worked with Peninsula to save time and reduce the risk to the business.
Human resources
Celsius Plumbing
Michael owns a plumbing business in Edinburgh. While he had big plans for growing his business, he struggled to find enough time beyond day-to-day HR management...
Human resources
iFacility
Ben is Head of People at iFacility, a security solutions business. He describes how Peninsula supports his team with their HR and Health & Safety priorities.
Human resources
Pachamama Group
Maria is Head of People at Pachamama Group, a restaurant group in London. She discusses how she works with Peninsula to free up time and boost HR confidence within the business.
Home
Case Studies
