Management Training for Staff: What Employers Need to Understand

When building or expanding a team for your business, there are several moving parts employers must consider. This includes hiring and training managers. Many managers work their way up the ladder by being an high-performing member of the team. However, being a great team member doesn’t automatically make one a good manager. This is why managers must be molded. Leaving untrained managers and supervisors in places of authority can have several repercussions on a business.

Why is it important for managers to be trained?

1.      Poor management may lead to underperformance

Though often overlooked, management and supervisor training is a key element for business growth and efficiency, which ultimately affects your bottom line. When an employee is promoted to a management position, their role and responsibilities completely change. They are required to shift into leadership, but often time are not given the training they need to excel. This may lead to underperformance of the manager and the team.

2.      Low employee morale equals high turnover

Managers should be able to motivate the team and drive productivity. Research has shown that one of the main reasons employees leave a job is because of their managers. Poor management can lead to employees feeling dissatisfied, underappreciated, and unfulfilled, which could result in a high turnover. Hiring and training new workers to replace ones who leave doesn’t just cost the business time but can also cost up to two times the employee’s annual salary.  

3.      Management can be overwhelming

New managers who are not properly equipped with the skills necessary for success can feel overwhelmed by the responsibilities. Management training programs can give managers the tools needed supervise and efficiently organize the flow of responsibility.

What are the top 6 skills required by a manager?

If you want your manager to excel in their role, you must equip them with the technical and soft skills needed to thrive. Below, we have outlined the top skills that managers need to see their team through to success.

1.       Adaptability – As your business grows there may be a need to shift and make changes to ongoing projects. Being a good manager requires the skills to pivot as circumstances demand, without dropping the ball.

 2.     Effective Communication – Managers must be able to relay information to their team clearly. Being able to communicate the goals, steps to achieve those goals, and overall expectation from the team is necessary to maintain and maximize team productivity.

  3.    Mentorship and Coaching – Managers should be able to encourage and help employees to do their jobs better. One of the most effective ways to accomplish this is through targeted mentorship and coaching. Celebrating the strengths of their team, while nurturing areas that need improvement will help set your employees on the path for success.

 4.     Strategic thinking – Every manager should be aware of the business’ overall mission and vision. Strategic thinking involves breaking up the mission and vision into weekly, monthly, quarterly and yearly tasks to successfully achieve targets. This specific skill is crucial for helping employers to keep the business on track to its goal.

5.       Problem-solving and organization – Problems will present in business operations, no matter how organized you are. Managers need to be able to develop quick problem-solving skills for their team to ensure the entire operation isn’t disrupted by mishaps or unexpected challenges. Good managers should also help their team develop this skill to raise capable future leaders.

 When a manager is organized, it makes problem solving that much easier. They must be able to multi-task, as naturally being a manager involves supervising and monitoring several projects and goals at once. Good project management skills and problem-solving in tandem with organizational skills will help managers address simple and complex issues once they present themselves.

6.       Conflict resolution – It is not unnatural for conflict to develop within the workplace. A good manager should be able to resolve disagreements as both mediator for their team and directly. Conflict management requires emotional intelligence, empathy, and patience needed to listen to all sides and provide a mutually beneficial solution for the team and the business.

Do you need help training your managers?

Peninsula’s Face to Face (F2F) HR management training may be just what you need. Help your managers become the best leaders with our HR management training. Call us today at 1(833)247-3652 to learn more about how our HR services can help your business grow.