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Struggling to serve human resources (HR) in the hospitality sector?
As part of your HR management, you may have to manage many employees in different roles, such as chefs and waiters. This is especially the case for theme parks, hotels, and tourism hotspots, where people work in a range of positions.
Whether you're managing shifts, or ensuring staff are balancing their personal and working life - there's a lot you need to oversee. It may not feel like your main priority, but failure to comply with employment law could adversely affect your business. For example, you could face financial, legal, and reputational damage.
That's why so many hospitality and catering businesses choose to outsource their HR to Peninsula. Our services include:
Essential HR documentation, like staff contracts and policies.
Award-winning wellbeing support for staff.
Unlimited support to deal with any HR issue.
When you work with us, our team of experts oversee your HR management. So instead of worrying about your legal responsibilities, you can focus on what you do best - providing the best service to your customers.
HR Services
Peninsula’s documentation service is a recipe for success
Successful HR management encompasses several factors; from managing pay and benefits to ensuring a lawful dismissal process. To ensure your compliance, there are many regulations you must follow.
These are outlined in the:
Employment Rights Act (1996).
Equality Act (2010).
National Minimum Wage Act (1998).
As part of your legal obligations, you must create and present certain policies and documentation. For example, you must provide a statement of main terms when a new employee starts. However, if you haven't done this before you may not know where to start.
That's where Peninsula can help. With unlimited documentation support, you’ll receive expert-made:
Grievance and disciplinary procedures.
So whilst you continue to grow your hospitality business, we'll support you with your HR documentation. And whenever the legislation changes, you can feel confident your documentation consultants will update your paperwork to keep you safe.
We truly understand how important employee wellbeing is...
It's no secret how fast-paced and stressful working in the catering and hospitality industry can be. As a result, hospitality staff have a wide range of issues to deal with.
Working long hours, dealing with the demands of difficult customers, and being on their feet from start to finish can hurt their mental health. And, as an employer, it’s your responsibility to protect their wellbeing whilst at work.
When you outsource your HR to Peninsula, all your staff members can access our Employee Assistance Programme (EAP).
So any problems they face in their personal life, as well as in their working life - we're on hand to help. Our EAP service includes:
24/7 counselling.
In-person therapy.
Access to a suite of online tools.
It's how thousands of UK employers boost wellbeing, productivity, and attendance rates.
Get hospitality HR advice 24/7 with Peninsula
Working in the hospitality sector can be tiring, from prepping food, to serving drinks late into the night. But working in a fast-paced environment could mean you mismanage your HR. Consequently, it could lead to a potential issue arising when you least expect it.
Which is why it's important you're aware of the HR issues that can happen in the catering and hospitality industry, such as:
Complying with the Working Time Regulations.
Ensuring staff have completed the relevant training.
Struggling to manage employee retention and high turnover of staff.
Managing workplace conflicts between employees.
Background checks.
Although the above issues are commonplace in many workplaces, you may not have a dedicated HR team to resolve them. By working with Peninsula, you have full access to our 24/7 helpline, available 365 days a year. So no matter the time or day, our qualified HR consultants are on hand to support you with any issues you have - no matter how big or small.
Helping employers like you for 40 years
Tens of thousands of UK business owners reduce risk and worry with Peninsula support. Discover their stories below…
“Peninsula gives me confidence and clarity I’m applying employment law correctly in tricky situations. Having advice means that, when we go back to employees, our voice is more confident and it's easier to be consistent across the board with our managers”
Maria, Head of People
Pachamama Group
- 140 employees
- Hospitality
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Speak to Peninsula’s hospitality HR consultants today
With Peninsula's help, you can serve the best HR management possible. Whilst you continue to lead the way in the hospitality industry, we'll help you look after your employees and legal documentation.
Our team of qualified consultants have years of experience working with businesses in the catering and hospitality sector, so whatever employment issues you have - we're here to support you.
By outsourcing your HR to Peninsula, you have full access to our 24/7, 365 day a year helpline - so you'll get all the advice you need. Not to mention, support for your employees' wellbeing is available through Peninsula's EAP.
And that's not all, our online HR software will save you both time and money. It's just another reason why Peninsula’s the number one choice for HR management in the UK.
Time-saving HR software, included in your package
Lighten your workload with the UK’s favourite online Health & Safety and HR software. You’ll free up time with heaps of clever tools and features – it’s all part of your Peninsula service.
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