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Customer Support

What support do you need?

Take the first step towards a safer business. Answer a few questions about your HR and Health & Safety management and we’ll direct you to the support you need - whether that's helpful resources, articles, or advice from a consultant.

Find the right help for you


Speak to an expert 24/7OR

Packages to suit all UK businesses...

  • Phone Support

    Human resources

    44,173 business owners offload their HR workload to Peninsula.

    Join them and you’ll enjoy:

    • Unlimited 24/7 advice line

    • Expert staff contracts and documents services

    • Online HR management software

    • Tribunal representation

  • Bike Maintenance

    Health & Safety

    Every employer wants to avoid staff injuries, accident claims, and legal risk.

    Here's how Peninsula makes that easy for you:

    • Unlimited 24/7 Health & Safety advice

    • Risk assessments

    • Health & Safety software

  • Wellbeing

    Wellbeing

    When your staff are happy, your business thrives too. Invest in your employees' wellbeing with our EAP programme.

    They get access to:

    • Face-to-face therapy sessions

    • 24-hour telephone and live chat counselling

    • Occupational health assessments

Helping employers like you for 40 years

Tens of thousands of UK business owners reduce risk and worry with Peninsula support. Discover their stories below…

  • A woman wearing a green suit.
  • A man wearing a black t-shirt.
  • testimonial smollan
  • A woman wearing a green suit.
  • A man wearing a black t-shirt.
  • testimonial smollan
  • A woman wearing a green suit.
  • A man wearing a black t-shirt.
  • testimonial smollan

Peninsula gives me confidence and clarity I’m applying employment law correctly in tricky situations. Having advice means that, when we go back to employees, our voice is more confident and it's easier to be consistent across the board with our managers

Maria, Head of People

Pachamama Group

  • 140 employees
  • Hospitality

Time-saving HR software, included in your package

Lighten your workload with the UK’s favourite online Health & Safety and HR software. You’ll free up time with heaps of clever tools and features – it’s all part of your Peninsula service.

    • Manage staff absence online

      Accept, reject, and track holiday requests in a click.

    • Complete CPD-certified courses

      Boost your skills or train your team, whenever it suits you.

    • Track your team’s hours

      Staff can clock in and out, from home or at work.

    • Schedule shifts with ease

      Create, update, and share staff rotas remotely.

    • Sort your payroll

      Save time on staff payroll admin with our easy-to-use reporting tool.

    • Attract new customers

      Advertise your business with access to a thriving online marketplace.

    • Hire new staff

      Create job listings, store CVs, and securely manage applicants online.

    • Navigate sickness

      Record sick days, store fit notes, and easily arrange sickness cover.

    • Manage staff absence online

      Accept, reject, and track holiday requests in a click.

    • Complete CPD-certified courses

      Boost your skills or train your team, whenever it suits you.

    • Track your team’s hours

      Staff can clock in and out, from home or at work.

    • Schedule shifts with ease

      Create, update, and share staff rotas remotely.

    • Sort your payroll

      Save time on staff payroll admin with our easy-to-use reporting tool.

    • Attract new customers

      Advertise your business with access to a thriving online marketplace.

    • Hire new staff

      Create job listings, store CVs, and securely manage applicants online.

    • Navigate sickness

      Record sick days, store fit notes, and easily arrange sickness cover.

    • Manage staff absence online

      Accept, reject, and track holiday requests in a click.

    • Complete CPD-certified courses

      Boost your skills or train your team, whenever it suits you.

    • Track your team’s hours

      Staff can clock in and out, from home or at work.

    • Schedule shifts with ease

      Create, update, and share staff rotas remotely.

    • Sort your payroll

      Save time on staff payroll admin with our easy-to-use reporting tool.

    • Attract new customers

      Advertise your business with access to a thriving online marketplace.

    • Hire new staff

      Create job listings, store CVs, and securely manage applicants online.

    • Navigate sickness

      Record sick days, store fit notes, and easily arrange sickness cover.

Refer a business and earn £500

1. Fill in your details

First, provide your email address or mobile number and you’ll receive a personal code that you can use to make your referral.

2. Tell us who you’re referring

Give us the name of the friend you’re referring (it only takes a few seconds).

3. Enjoy your £500 reward

Receive a £500 prepaid card when your friend becomes a Peninsula client.*

Explore free webcasts

Watch leading HR and Health & Safety experts unpack your biggest workplace issues, live

Rated 4.6/ 5 based on Google Reviews

Read more about workplace mediation

Discover more expert tips about managing staff conflicts

  • dismissal

    Blog

    Employee unfairly dismissed for Gross misconduct wins over £5k at tribunal

    The catalyst for this case was an email received from a customer, asking to change an appointment. The claimant felt that the customer had previously been rude on the phone. They intended to forward an email about the change of appointment to a colleague along with the message, “Hi Karl, Can you change this… he’s a t**t so it doesn’t matter if you can’t.” By mistake, this was sent back to the customer instead.

    Peninsula Logo
    Peninsula TeamPeninsula Team
    • Dismissal
  • Government to crack down on “fire and rehire” practices

    Blog

    Compensation increases for 'fire and rehire' code breaches

    Rules around dismissal and re-engagement came into effect in July 2024. Sometimes known as ‘fire and rehire’, the practice of forcibly changing terms and conditions by dismissing an employee and re-engaging them on the new terms has been a staple for employers during restructures for years.

    Peninsula Logo
    Peninsula TeamPeninsula Team
    • Pay & Benefits

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